By greg
I have downloaded the SDK for this product. Downloaded the driver and verified it is on my desktop control. The device spins and board is lit but I can't find any of the applications to run like frame grabber. The dronebot tutorial mentions I should have a file appear in the "tools" folder ( his is 32 bit, my computer is 64). Any ideas what I'm missing?
By greg
Yes, I have read all the manuals and watched several youtube videos and I'm installing the software correctly but I never receive the GUI interface. My computer recognizes the sensor is attached but I don't have the files to run the programs.
By greg
My RPLidar A1M8 does not work it is defective. How can I return it for a refund?
By techsupport
Hi Greg, please just open the "frame_grabber.exe" in the "win 32" file. My computer is also 64-bit, but I can use the RPLidar with the software, and read the data. If it still doesn't work, please send a screenshot of the software to
By yuyouliang2012
Hey, buddy. It may some differences of the operation system which case this problem, I think. So you may change another computer to test it. If the problem happen again, I suggest you to contact dfrobot techsupport: