[david.lee.tk]

Hi,

I bought a HuskyLens, received one week ago, tried to update its firmware from v4.35(shown on HuskyLens General Setting) to v4.7-Stable yesterday.

I followed
https://wiki.dfrobot.com/HUSKYLENS_V1.0 ... 6#target_6 and https://wiki.dfrobot.com/HUSKYLENS_V1.0 ... 6#target_7,
downloaded related drivers from
https://www.silabs.com/products/develop ... cp-drivers
https://github.com/HuskyLens/HUSKYLENSUploader

Unfortunately, I installed corresponding drivers for Win7/Win10/Ubuntu 18.04/Mac OS(update OS), all cannot find the device?!
Ubuntu/Mac : dmesg grep | tty, nothing responded?!
Windows 7/10: "Ports(COM&LPT)" not shown on Device Manager list.
("Device" column shows nothing on K-Flash.exe)

On the other hand, I tried to connect it with UNO and executed sample code, it works!
I am confused!

How can I solve firmware update issue?
Thank you!

[nana.wang]

Hi, thank you for your support and feedback.
We are checking it and will feed you back ASAP.

[david.lee.tk]

Hi, Nana,

Pls let me know how to solve that if possible.
Thanks!

[yuyouliang2012]

Hello,

Do you mean that you use the microUSB cable to connect the UNO board to the PC, you can see the COM port of the UNO board listed in the device manager, but when you use this microUSB cable to connect HuksyLens to the PC, you can not see any COM port in the device manager?
When you use this microUSB cable, does the HuskyLens work fine? Will it restart? Are all functions normal?
Please try plugging and unplugging multiple times to see if any COM port appears.

Please try according to the above steps first. If it still doesn't work, please contact the technical support mailbox: [email protected]

[david.lee.tk]

This issue was solved!
Thank you!