avrdude error

I received my logger kit #1 yesterday and I've been trying to upload some code to it. No matter what software I use to upload the code I get this error:
avrdude: stk500_getsync(): not in sync: resp=0x00
I've been googling and reading everything that I can about this problem.
[url=http://forum.arduino.cc/index.php?PHPSESSID=tfio6lsmm93m6743pdl9ph73o5&topic=166294.45]http://forum.arduino.cc/index.php?PHPSESSID=tfio6lsmm93m6743pdl9ph73o5&topic=166294.45[/url]
[url=http://electronics.stackexchange.com/questions/69224/arduino-nano-v3-atmega-328p-avrdude-stk500-getsync-not-in-sync-resp-0x00]http://electronics.stackexchange.com/questions/69224/arduino-nano-v3-atmega-328p-avrdude-stk500-getsync-not-in-sync-resp-0x00[/url]
[url=http://forum.arduino.cc/index.php?topic=210565.0]http://forum.arduino.cc/index.php?topic=210565.0[/url]
I'm using a 2011 MBP dual booted to windows 7 64bit.
I have tried 2 different wires and both of the ports.
I tried the loop-back test and it failed.
The last thing I've done is set up everything like in the top post from the first link.
Does anyone have any ideas? I do have an arduino uno if that could possibly help? The UNO works when I program it with the traditional arduino software but it will get 90% with the arduino builder software. The error is avrdude.exe: stk500_paged_write(): (a) protocol error, expect=0x14, resp=0x64
avrdude: stk500_getsync(): not in sync: resp=0x00
I've been googling and reading everything that I can about this problem.
[url=http://forum.arduino.cc/index.php?PHPSESSID=tfio6lsmm93m6743pdl9ph73o5&topic=166294.45]http://forum.arduino.cc/index.php?PHPSESSID=tfio6lsmm93m6743pdl9ph73o5&topic=166294.45[/url]
[url=http://electronics.stackexchange.com/questions/69224/arduino-nano-v3-atmega-328p-avrdude-stk500-getsync-not-in-sync-resp-0x00]http://electronics.stackexchange.com/questions/69224/arduino-nano-v3-atmega-328p-avrdude-stk500-getsync-not-in-sync-resp-0x00[/url]
[url=http://forum.arduino.cc/index.php?topic=210565.0]http://forum.arduino.cc/index.php?topic=210565.0[/url]
I'm using a 2011 MBP dual booted to windows 7 64bit.
I have tried 2 different wires and both of the ports.
I tried the loop-back test and it failed.
The last thing I've done is set up everything like in the top post from the first link.
Does anyone have any ideas? I do have an arduino uno if that could possibly help? The UNO works when I program it with the traditional arduino software but it will get 90% with the arduino builder software. The error is avrdude.exe: stk500_paged_write(): (a) protocol error, expect=0x14, resp=0x64
2014-05-28 11:10:55 That's what I did. I think the board is defective. Who should I call or email to talk about a refund or to get a new board.
ateevg

2014-05-23 10:53:59 I wasn't able to burn the bootloader: avrdude: stk500_recv(): programmer is not responding
[url=http://sysexit.wordpress.com/2013/02/07/burning-a-bootloader-to-an-arduino-nano-using-another-arduino/]http://sysexit.wordpress.com/2013/02/07/burning-a-bootloader-to-an-arduino-nano-using-another-arduino/[/url]
I used this tutorial.
ateevg
[url=http://sysexit.wordpress.com/2013/02/07/burning-a-bootloader-to-an-arduino-nano-using-another-arduino/]http://sysexit.wordpress.com/2013/02/07/burning-a-bootloader-to-an-arduino-nano-using-another-arduino/[/url]
I used this tutorial.

2014-05-23 10:17:19 I tried it on another computer and I got the same error :-\
I'll try burning the bootloader again.
ateevg
I'll try burning the bootloader again.

2014-05-22 15:40:18 ateevg,
Could be something else, so trying tomorrow on another computer might be good starting point to discard the possibility of wrong driver / software settings.
Have you tried changing the bootloader as instructed on one of the posts?
Jose
Could be something else, so trying tomorrow on another computer might be good starting point to discard the possibility of wrong driver / software settings.
Have you tried changing the bootloader as instructed on one of the posts?

2014-05-22 15:20:16 1) I did connect it to the correct serial port
2) I've tried two different usb cables
3) I will have access to another computer tomorrow but I've tried this on both the mac and windows side and ran into the same problem.
4) I don't think I've changed any of the AVR settings but with all of the changes I've made that is a possibility. How can I do a complete reinstall of the AVR software?
ateevg
2) I've tried two different usb cables
3) I will have access to another computer tomorrow but I've tried this on both the mac and windows side and ran into the same problem.
4) I don't think I've changed any of the AVR settings but with all of the changes I've made that is a possibility. How can I do a complete reinstall of the AVR software?

2014-05-22 14:07:56 Do you have a spare usb cable around and another computer?
A quick test on another machine with another cable could discard a lot of possible things.
Is it possible your AVR software is "broken" ? Did you change any avr settings manually?
[quote="ateevg"]
The UNO works when I program it with the traditional arduino software but it will get 90% with the arduino builder software. The error is avrdude.exe: stk500_paged_write(): (a) protocol error, expect=0x14, resp=0x64
[/quote]
What do you mean you get 90% ?
90% upload and then fails? ( confirm this is with UNO and standalone. no other stuff plugged in )
Jose
A quick test on another machine with another cable could discard a lot of possible things.
Is it possible your AVR software is "broken" ? Did you change any avr settings manually?
[quote="ateevg"]
The UNO works when I program it with the traditional arduino software but it will get 90% with the arduino builder software. The error is avrdude.exe: stk500_paged_write(): (a) protocol error, expect=0x14, resp=0x64
[/quote]
What do you mean you get 90% ?
90% upload and then fails? ( confirm this is with UNO and standalone. no other stuff plugged in )

2014-05-22 13:44:20 Check you Serial Port under Tool->Serial Port. Did you connect to the correct Serial Port?
visualxl
