I cannot upload programs to Vortex from the WhenDo App.
priya.mcbride 2016-09-14 20:38:53 38626 Views29 Replies Hi:
When I am trying to upload any program from the WhenDo App to Vortex, I am getting the following error message: "Service Not found! " My iPad and Vortex are paired via bluetooth. Please let me know what I need to do to upload the program? Thanks in advance!!!
I am attaching the screen shot of error message
When I am trying to upload any program from the WhenDo App to Vortex, I am getting the following error message: "Service Not found! " My iPad and Vortex are paired via bluetooth. Please let me know what I need to do to upload the program? Thanks in advance!!!
I am attaching the screen shot of error message
IMG_4289.JPG Download(0) 2017-05-05 20:08:01 This problem was just caused by a small problem on WhenDo server which has already been solved. We test it good now. Leave a message here if you still can't upload programs.
Richard. Richard.Su
Richard.
Richard.Su 2017-05-05 20:08:01 This problem was just caused by a small problem on WhenDo server which has already been solved. We test it good now. Leave a message here if you still can't upload programs.
Richard. Richard.Su
Richard.
Richard.Su 2017-05-05 20:08:01 This problem was just caused by a small problem on WhenDo server which has already been solved. We test it good now. Leave a message here if you still can't upload programs.
Richard. Richard.Su
Richard.
Richard.Su 2017-05-04 20:22:04 I just hope DFrobot will look into this and resolve it as soon as possible ...
Thanks nosk8fx
Thanks
nosk8fx 2017-05-04 20:22:04 I just hope DFrobot will look into this and resolve it as soon as possible ...
Thanks nosk8fx
Thanks
nosk8fx 2017-05-04 20:22:04 I just hope DFrobot will look into this and resolve it as soon as possible ...
Thanks nosk8fx
Thanks
nosk8fx 2017-05-03 04:23:30 Hello,
I am having the same problem. The device seems to be connected but every time I upload an order the same message is shown. I am trying with two iPads with the same problem and I have already deleted WhenDo program and download again without success
Thanks for help. luis.fernandezsantos
I am having the same problem. The device seems to be connected but every time I upload an order the same message is shown. I am trying with two iPads with the same problem and I have already deleted WhenDo program and download again without success
Thanks for help.
luis.fernandezsantos 2017-05-03 04:23:30 Hello,
I am having the same problem. The device seems to be connected but every time I upload an order the same message is shown. I am trying with two iPads with the same problem and I have already deleted WhenDo program and download again without success
Thanks for help. luis.fernandezsantos
I am having the same problem. The device seems to be connected but every time I upload an order the same message is shown. I am trying with two iPads with the same problem and I have already deleted WhenDo program and download again without success
Thanks for help.
luis.fernandezsantos 2017-05-03 04:23:30 Hello,
I am having the same problem. The device seems to be connected but every time I upload an order the same message is shown. I am trying with two iPads with the same problem and I have already deleted WhenDo program and download again without success
Thanks for help. luis.fernandezsantos
I am having the same problem. The device seems to be connected but every time I upload an order the same message is shown. I am trying with two iPads with the same problem and I have already deleted WhenDo program and download again without success
Thanks for help.
luis.fernandezsantos 2017-04-29 22:14:07 Hello,
I'm having the same issues on my iPad mini 4 ...
The simplified programming from the Vortex app connects to Vortex just fine and it works, but can't upload the program from WhenDo app.
Also, if I try to check for the newer firmware in Vortex app, it says it can't connect to the server. But if I do the same from Galaxy tablet (Android) it checks the firmware just fine. Which means my ISP is not blocking the connection to the DFRobot server, but it must be something wrong with the WhenDo app on iOS.
Can you check what is the problem and resolve that soon? Maybe the WhenDo app needs some updates with the iOS 10.3.1 version?
Thanks.
Regards,
Aleksander nosk8fx
I'm having the same issues on my iPad mini 4 ...
The simplified programming from the Vortex app connects to Vortex just fine and it works, but can't upload the program from WhenDo app.
Also, if I try to check for the newer firmware in Vortex app, it says it can't connect to the server. But if I do the same from Galaxy tablet (Android) it checks the firmware just fine. Which means my ISP is not blocking the connection to the DFRobot server, but it must be something wrong with the WhenDo app on iOS.
Can you check what is the problem and resolve that soon? Maybe the WhenDo app needs some updates with the iOS 10.3.1 version?
Thanks.
Regards,
Aleksander
nosk8fx 2017-04-29 22:14:07 Hello,
I'm having the same issues on my iPad mini 4 ...
The simplified programming from the Vortex app connects to Vortex just fine and it works, but can't upload the program from WhenDo app.
Also, if I try to check for the newer firmware in Vortex app, it says it can't connect to the server. But if I do the same from Galaxy tablet (Android) it checks the firmware just fine. Which means my ISP is not blocking the connection to the DFRobot server, but it must be something wrong with the WhenDo app on iOS.
Can you check what is the problem and resolve that soon? Maybe the WhenDo app needs some updates with the iOS 10.3.1 version?
Thanks.
Regards,
Aleksander nosk8fx
I'm having the same issues on my iPad mini 4 ...
The simplified programming from the Vortex app connects to Vortex just fine and it works, but can't upload the program from WhenDo app.
Also, if I try to check for the newer firmware in Vortex app, it says it can't connect to the server. But if I do the same from Galaxy tablet (Android) it checks the firmware just fine. Which means my ISP is not blocking the connection to the DFRobot server, but it must be something wrong with the WhenDo app on iOS.
Can you check what is the problem and resolve that soon? Maybe the WhenDo app needs some updates with the iOS 10.3.1 version?
Thanks.
Regards,
Aleksander
nosk8fx 2017-04-29 22:14:07 Hello,
I'm having the same issues on my iPad mini 4 ...
The simplified programming from the Vortex app connects to Vortex just fine and it works, but can't upload the program from WhenDo app.
Also, if I try to check for the newer firmware in Vortex app, it says it can't connect to the server. But if I do the same from Galaxy tablet (Android) it checks the firmware just fine. Which means my ISP is not blocking the connection to the DFRobot server, but it must be something wrong with the WhenDo app on iOS.
Can you check what is the problem and resolve that soon? Maybe the WhenDo app needs some updates with the iOS 10.3.1 version?
Thanks.
Regards,
Aleksander nosk8fx
I'm having the same issues on my iPad mini 4 ...
The simplified programming from the Vortex app connects to Vortex just fine and it works, but can't upload the program from WhenDo app.
Also, if I try to check for the newer firmware in Vortex app, it says it can't connect to the server. But if I do the same from Galaxy tablet (Android) it checks the firmware just fine. Which means my ISP is not blocking the connection to the DFRobot server, but it must be something wrong with the WhenDo app on iOS.
Can you check what is the problem and resolve that soon? Maybe the WhenDo app needs some updates with the iOS 10.3.1 version?
Thanks.
Regards,
Aleksander
nosk8fx 2016-12-02 20:31:33 Hi,
We are sorry for your inconvenience. However we cannot reproduce it.
1. Please make sure you are online
2. Could you try to use WhenDo to reproduce this error again and send us the exact time and your timezone. If possible, it is better to send us your IP address. You can get your IP Address here:make_clickable_callback(MAGIC_URL_FULL, '
', 'http://whatismyipaddress.com', '', ' class="postlink"')
So that I could let our software team to check the error of your problem.
Really thanks you for your help! Angelo.Qiao
We are sorry for your inconvenience. However we cannot reproduce it.
1. Please make sure you are online
2. Could you try to use WhenDo to reproduce this error again and send us the exact time and your timezone. If possible, it is better to send us your IP address. You can get your IP Address here:make_clickable_callback(MAGIC_URL_FULL, '
', 'http://whatismyipaddress.com', '', ' class="postlink"')
So that I could let our software team to check the error of your problem.
Really thanks you for your help!
Angelo.Qiao 2016-12-02 20:31:33 Hi,
We are sorry for your inconvenience. However we cannot reproduce it.
1. Please make sure you are online
2. Could you try to use WhenDo to reproduce this error again and send us the exact time and your timezone. If possible, it is better to send us your IP address. You can get your IP Address here:make_clickable_callback(MAGIC_URL_FULL, '
', 'http://whatismyipaddress.com', '', ' class="postlink"')
So that I could let our software team to check the error of your problem.
Really thanks you for your help! Angelo.Qiao
We are sorry for your inconvenience. However we cannot reproduce it.
1. Please make sure you are online
2. Could you try to use WhenDo to reproduce this error again and send us the exact time and your timezone. If possible, it is better to send us your IP address. You can get your IP Address here:make_clickable_callback(MAGIC_URL_FULL, '
', 'http://whatismyipaddress.com', '', ' class="postlink"')
So that I could let our software team to check the error of your problem.
Really thanks you for your help!
Angelo.Qiao 2016-12-02 20:31:33 Hi,
We are sorry for your inconvenience. However we cannot reproduce it.
1. Please make sure you are online
2. Could you try to use WhenDo to reproduce this error again and send us the exact time and your timezone. If possible, it is better to send us your IP address. You can get your IP Address here:make_clickable_callback(MAGIC_URL_FULL, '
', 'http://whatismyipaddress.com', '', ' class="postlink"')
So that I could let our software team to check the error of your problem.
Really thanks you for your help! Angelo.Qiao
We are sorry for your inconvenience. However we cannot reproduce it.
1. Please make sure you are online
2. Could you try to use WhenDo to reproduce this error again and send us the exact time and your timezone. If possible, it is better to send us your IP address. You can get your IP Address here:make_clickable_callback(MAGIC_URL_FULL, '
', 'http://whatismyipaddress.com', '', ' class="postlink"')
So that I could let our software team to check the error of your problem.
Really thanks you for your help!
Angelo.Qiao 2016-12-02 01:59:57 Hi,
I have the same problem. I use my vortex in France and i use ipad with ios 10.
Best regard cpdtice55
I have the same problem. I use my vortex in France and i use ipad with ios 10.
Best regard
cpdtice55 2016-12-02 01:59:57 Hi,
I have the same problem. I use my vortex in France and i use ipad with ios 10.
Best regard cpdtice55
I have the same problem. I use my vortex in France and i use ipad with ios 10.
Best regard
cpdtice55 2016-12-02 01:59:57 Hi,
I have the same problem. I use my vortex in France and i use ipad with ios 10.
Best regard cpdtice55
I have the same problem. I use my vortex in France and i use ipad with ios 10.
Best regard
cpdtice55 2016-12-01 23:19:06 Hi
It seems that your ISP has blocked the address of our WhenDo server. Is it possible for you to use VPN and try again? If it cannot help you, try to remove WhenDo and reinstall it in app store.
PS: Could we know the location and the country where you use WhenDo? Angelo.Qiao
It seems that your ISP has blocked the address of our WhenDo server. Is it possible for you to use VPN and try again? If it cannot help you, try to remove WhenDo and reinstall it in app store.
PS: Could we know the location and the country where you use WhenDo?
Angelo.Qiao 2016-12-01 23:19:06 Hi
It seems that your ISP has blocked the address of our WhenDo server. Is it possible for you to use VPN and try again? If it cannot help you, try to remove WhenDo and reinstall it in app store.
PS: Could we know the location and the country where you use WhenDo? Angelo.Qiao
It seems that your ISP has blocked the address of our WhenDo server. Is it possible for you to use VPN and try again? If it cannot help you, try to remove WhenDo and reinstall it in app store.
PS: Could we know the location and the country where you use WhenDo?
Angelo.Qiao 
