Help with SIM808 GPS/GPRS/GSM Shield For Arduino

userHead Account cancelled 2017-04-06 08:49:17 2340 Views1 Replies
I purchased a SIM808 GPS/GPRS/GSM Shield For Arduino and managed to get the libraries installed, and can get my computer to communicate with the board.

I'm using the sample TCP Send Get Requests sketch and the program code gets past the initialization stage however I am receiving an error message Sim808 join network error message. This just keeps repeating. Below is the exact output from the serial port monitor:

Sim808 join network error

I purchased my SIM card through Aeris and managed to figure out how to activate it. This is what the screen looks like:
I've attached two pictures from the Aeris dashboard.

I'm not sure of what to do next. Please help

icon pic1.png Download(0)
2017-04-06 14:11:15 Hi Sir,

Please make sure your SIM card support 2g GSM network, including this four 850/900/1800/1900MHz frequency band. If not, it may result the problem you mentioned.
And please connect an external power supply to SIM808, press the boot button until the SIM card registering the network successfully.
Let me know if you have any problem.
userHeadPic Wendy.Hu