ArduinoGeneral

Problem with Xbee USB adapter (FTDI ready)

userHead danielfp248 2017-06-22 08:51:40 2601 Views2 Replies
Hi Guys,

I recently bought this adapter https://www.dfrobot.com/product-72.html when I plug it in Linux Ubuntu 16.04 I get the following error:
Code: Select all
[3213226.899111] usb 3-12.2: new low-speed USB device number 26 using xhci_hcd
[3213227.031146] usb 3-12.2: device descriptor read/64, error -32
[3213227.283131] usb 3-12.2: device descriptor read/64, error -32
[3213227.535124] usb 3-12.2: new low-speed USB device number 27 using xhci_hcd
[3213227.675150] usb 3-12.2: device descriptor read/64, error -32
[3213227.915141] usb 3-12.2: device descriptor read/64, error -32
[3213228.159135] usb 3-12.2: new low-speed USB device number 28 using xhci_hcd
[3213228.159608] usb 3-12.2: Device not responding to setup address.
[3213228.367596] usb 3-12.2: Device not responding to setup address.
[3213228.575155] usb 3-12.2: device not accepting address 28, error -71
[3213228.707169] usb 3-12.2: new low-speed USB device number 29 using xhci_hcd
[3213228.707657] usb 3-12.2: Device not responding to setup address.
[3213228.915656] usb 3-12.2: Device not responding to setup address.
[3213229.123148] usb 3-12.2: device not accepting address 29, error -71
On Windows 10 I get an error in the device manager "Unknown USB device (Device Descriptor Request Failed)". I also tried windows 7 and the computer does not even recognize the device (not even added with error to device manager).

I tried 3 different cables and 4 different computers with no success. I would greatly appreciate any help, if the board is defective how can I get a replacement?

Thanks in advance for any help I can get :)

Best regards,

Daniel
2020-03-07 23:42:09 For Window 10 Solution you can visit this website https://setuprouterlinksys.com/ userHeadPic onlinlivehelp247
2017-06-27 02:35:47 You can try to reload the driver in Device manager, also you can check the drivers file in Arduino file to see if there exists the FTDI USB Drivers userHeadPic robert.chen