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Problem with Xbee USB adapter (FTDI ready)

danielfp248 2017-06-22 08:51:40 2643 Views2 Replies
Hi Guys,

I recently bought this adapter https://www.dfrobot.com/product-72.html when I plug it in Linux Ubuntu 16.04 I get the following error:
Code: Select all
[3213226.899111] usb 3-12.2: new low-speed USB device number 26 using xhci_hcd [3213227.031146] usb 3-12.2: device descriptor read/64, error -32 [3213227.283131] usb 3-12.2: device descriptor read/64, error -32 [3213227.535124] usb 3-12.2: new low-speed USB device number 27 using xhci_hcd [3213227.675150] usb 3-12.2: device descriptor read/64, error -32 [3213227.915141] usb 3-12.2: device descriptor read/64, error -32 [3213228.159135] usb 3-12.2: new low-speed USB device number 28 using xhci_hcd [3213228.159608] usb 3-12.2: Device not responding to setup address. [3213228.367596] usb 3-12.2: Device not responding to setup address. [3213228.575155] usb 3-12.2: device not accepting address 28, error -71 [3213228.707169] usb 3-12.2: new low-speed USB device number 29 using xhci_hcd [3213228.707657] usb 3-12.2: Device not responding to setup address. [3213228.915656] usb 3-12.2: Device not responding to setup address. [3213229.123148] usb 3-12.2: device not accepting address 29, error -71

On Windows 10 I get an error in the device manager "Unknown USB device (Device Descriptor Request Failed)". I also tried windows 7 and the computer does not even recognize the device (not even added with error to device manager).

I tried 3 different cables and 4 different computers with no success. I would greatly appreciate any help, if the board is defective how can I get a replacement?

Thanks in advance for any help I can get

Best regards,

Daniel

2020-03-07 23:42:09 For Window 10 Solution you can visit this website https://setuprouterlinksys.com/ onlinlivehelp247

2017-06-27 02:35:47 You can try to reload the driver in Device manager, also you can check the drivers file in Arduino file to see if there exists the FTDI USB Drivers robert.chen

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	[3213226.899111] usb 3-12.2: new low-speed USB device number 26 using xhci_hcd
	[3213227.031146] usb 3-12.2: device descriptor read/64, error -32
	[3213227.283131] usb 3-12.2: device descriptor read/64, error -32
	[3213227.535124] usb 3-12.2: new low-speed USB device number 27 using xhci_hcd
	[3213227.675150] usb 3-12.2: device descriptor read/64, error -32
	[3213227.915141] usb 3-12.2: device descriptor read/64, error -32
	[3213228.159135] usb 3-12.2: new low-speed USB device number 28 using xhci_hcd
	[3213228.159608] usb 3-12.2: Device not responding to setup address.
	[3213228.367596] usb 3-12.2: Device not responding to setup address.
	[3213228.575155] usb 3-12.2: device not accepting address 28, error -71
	[3213228.707169] usb 3-12.2: new low-speed USB device number 29 using xhci_hcd
	[3213228.707657] usb 3-12.2: Device not responding to setup address.
	[3213228.915656] usb 3-12.2: Device not responding to setup address.
	[3213229.123148] usb 3-12.2: device not accepting address 29, error -71