User Accounts

Hey guys,
Some assistance please! So I received my unit, and it stayed in the infamous "Please wait a moment" screen, so i followed steps to reinstall Windows. It all worked and now I have a usable installation of Windows.
The issue now is that it only seems to boot into the "Administrator" account, its this correct behaviour? I cannot make other user accounts or log in using my Microsoft account.
Any help would be appreciated, otherwise nice piece of kit.
Some assistance please! So I received my unit, and it stayed in the infamous "Please wait a moment" screen, so i followed steps to reinstall Windows. It all worked and now I have a usable installation of Windows.
The issue now is that it only seems to boot into the "Administrator" account, its this correct behaviour? I cannot make other user accounts or log in using my Microsoft account.
Any help would be appreciated, otherwise nice piece of kit.