TroubleshootingGravity

sen0469

userHead Anders.Hörberg 2023-12-11 04:48:19 154 Views2 Replies

Hi

 

When Using the SEN0469 version 1 via I2C, after a few hrs operation the data bytes in the response is shifted. Top picture is ok. in the bottom picture the gas type byte is 0 and lsb for concentration is 02 (gas type?).

 

Also you mention on your site: " If you use the PCB for V1.0 version and work for a long time there will be data abnormalities, please contact technical support by email: [email protected] "
 

We sent an e-mail to you but havent got any answer, in the picture of the sensor online it still says ver 1.0 on the picture of the board, if i order new SEN0469 will it still have the same version and problem?

And how do we fix the other 2 bought in the spring time if there is some software bug

 

BR

/ Andy
 

 

 

2023-12-11 15:13:57

Thank you for the swift answer, we will get back to you via e-mail

 

Have a nice day

 

/A

userHeadPic Anders.Hörberg
2023-12-11 09:53:47

Sorry for the late response due to the weekend.

We have replied to your email and will send you the V1.1 adapter boards as soon as we have confirmed the number of V1.0 adapter boards.

userHeadPic Yeez_B