Unihiker K10 Face detection with Arduino IDE

I received a Unihiker K10 last week. I ran through the factory demo and everything seemed to work fine. I started running through the "UNIHIKER Documentation Arduino IDE/Platform IO Examples" with the Arduino 2.3.5 IDE. Everything seemed to be working until I got to the AI Face Detection and AI Face Recognition examples. They never show the green detection rectangle. I wrote to [email protected] for help. While waiting for their reply, I downloaded Mind+ and learned how to use it. The equivalent examples both worked fine using that platform. I took the Arduino sketch and loaded it into “Manual Editing” pane of Mind+, compiled and loaded it and it worked fine, displaying the green detection rectangle correctly. It also correctly demonstrated the error in the sketch: “Face Center Y” displays at Y=32 which should be Y=48.

So, there seems to be a library problem with Arduino?

support got back to me this morning and told me try here for help. I couldn't find the answer to my question, so if someone could point me to the appropriate post, I would very much appreciate it as I would prefer to use the Arduino