Question about order and admin response

IoT.Team 2026-02-10 09:20:18 19 Views1 Replies
Hi guys, quick question 🙏
Has anyone placed an order and emailed the admin but hasn’t received a reply yet?
I made a purchase yesterday and haven’t gotten any response so far.
Is this normal, or is there another way to follow up?
Any help would be appreciated, thanks!

2026-02-10 11:14:00

Dear Customer,

Sorry for the delay.

Could you please provide your order number or the email address you used when placing the order? We can help check the status for you.

You may also contact us directly via email at [email protected], and our team will assist you as soon as possible.

Thank you for your patience.

DFRobot TechSupport