What do you wish you had known before using EcomSnaps?

I am trying to improve my online store, and while looking into different eCommerce support options, I came across EcomSnaps. They seem promising, but I believe real customer experiences are more valuable than anything I can read online. If you’ve worked with EcomSnaps, what do you wish you had known before getting started? I’d love to hear your honest suggestions, any challenges you faced, and tips that could help someone like me make a better decision.