[CLOSED] LP 7" Screen Ghosting

Hi! So I posted about my screen ghosting in this topic, and Lattepanda said to post here to ask for a replacement. So, here I am, wondering if I can get a new screen and touchpad overlay. The overlay because I put it on before checking that the screen worked, and to my knowledge you can't take it off.
I also emailed [email protected] and [email protected] about it.
Thanks in advance!