board support package doesn't install in Arduino IDE for 64-bit linux. waiting for a response from support. total buzz kill on my shiny new firebeetle.https://www.dfrobot.com/fo...

Board support install fails https://github.com/DFRobot/...

actually if I don't choose firebeetle as ESP8266 but choose generic esp8266, the problem goes away.

Hi, we don't sell the case for ESP8266.

Unfortunately I bought your products for a project that was delivered a few days ago. I trust what in the written of your webpage saying that I was working with Arduino IDE and considering that the json and other required files were availiable and check as it should be. Next time I will deposit my trust in other companies, because from my point of view, I should not do in your case.
Please, don´t sell again a hardware without the proper software available. In this case, not the old version and also not the new one.

I spend 50 euros for something that finished in the garbage.

Dear DFRobot support team,
Taking into account that in the previous description it was not written that doesn't work with Arduino IDE, is there any way to get back the money? I bought two products because they should be easy to program, but actually it was not possible. I tried with two versions of the software and neither of them works. 2.3.0 & 2.3.1.
Kind regards,
María

We have fixed this problem.You can install the ESP8266 board in Arduino IDE.

Could you uninstall the driver and install it again or check if there is any driver lost result in the problem.