SEN0463 Geiger counter DoA?

Hi,
I purchased a SEN0463 Geiger counter, but it looks like it might be dead on arrival.
- Powered with 5V.- Power LED is on.- No beeps in either switch position.- No ACK LED activity.- No apparent activity on data pin as measured by oscilloscope.- Voltage across Geiger–Muller tube is a stable 214 V, which is somewhat less than expected. Touching my multimeter probe to the GM tube contact nearest the power/data header causes the beeper to beep and the ACK LED to illuminate.
Any ideas?
Thanks.