Page 1 of 2

Windows 10 not activated

Unread postPosted:Tue Mar 07, 2017 7:38 am
by mcdonald.gerry
I ordered the latte panda with windows 10 activation. However, when the device came Windows 10 was installed however not activated. There is no license key in the box. How do I get my license key?

Re: Windows 10 not activated

Unread postPosted:Wed Mar 08, 2017 3:47 am
by Wendy.Hu
Dear Sir

Please check the board you received , is the DFR0418?
And DFR0418 is pre-activated the board. So you need get in online and activated it. And please restart it if necessary.
If it still not activated please contact with DFRobot and ask a replacement.

Re: Windows 10 not activated

Unread postPosted:Fri Mar 17, 2017 3:03 am
by gadman58
Had the same issue with the DFR0418 board i had ordered.
I downloaded a copy of ProduKey and ran it.
There is a line called Windows(Bios OEM Key) copied the product key from that line.
Went into windows activation selected change product key and then followed the prompts.
When I got to the screen that asked for the key i pasted the new one in and it Activated windows at that point.

Thanks
Glenn

Re: Windows 10 not activated

Unread postPosted:Wed Mar 22, 2017 11:22 am
by millersp
Didn't work on m ine. Try a few others - no luck.; and no feedback from Drfrobot!

Re: Windows 10 not activated

Unread postPosted:Tue Mar 28, 2017 6:52 am
by Wendy.Hu
Would you mind give me more detailed info about your whole process? And whats the specific problem?

Re: Windows 10 not activated

Unread postPosted:Sun Apr 02, 2017 6:53 am
by millersp
I've written to you (Wendy Hu) 3 weeks ago and entered into the Direct message about this activation problem 2 weeks ago. I have ordered the correct board but I've failed in all the normal ways of activating it. Is there a code you can send me so I can activate the thing. It wont let me alter any settings until it is.

Re: Windows 10 not activated

Unread postPosted:Thu Apr 06, 2017 6:31 am
by Wendy.Hu
Hi millersp,

Sorry for your bad experience. What emaill have you sent to? And whats your email address? I will check it for you from our lattepanda team. If need, you can send email to this two address directly: [email protected] [email protected]

Re: Windows 10 not activated

Unread postPosted:Thu May 18, 2017 2:36 am
by nickthe4th
I had this same problem, I checked the model and it was the pre activated version. I ran Produkey and copied the bios key into the setup, and it worked.

Re: Windows 10 not activated

Unread postPosted:Tue Mar 03, 2020 2:01 am
by queenie9304
Hi, 1. could you pls send us your order ID to [email protected]? we will check if you ordered our activated model or unactivated one.
2. pls check the tutorial below to find your product key. Pls note you need to have Internet connection when activate your Windows.
http://www.lattepanda.com/topic-f10t1271.html
3. Have you reflashed BIOS or reinstalled windows after you received LattePanda boards?

Re: Windows 10 not activated

Unread postPosted:Sun May 03, 2020 9:27 pm
by charlie.chisholm
I too am having this issue. I paid the extra $100 to get an activated copy of Windows 10 and now it looks like I didn't get it. Can you tell me what's up with that.