- Fri Aug 11, 2017 5:01 am
I have bought 3 piece of "12V 168P Gear Motor with Encoder", part no FIT0397 on amazon "SparkyKit". I have download the datasheet of the motor "FIT0397_45PA27G-45ZYT75-1245.pdf" on the website. draw out the part base on the drawing. after the design, I purchase the motor, 3 unit. It take some time for the motor to ship out, so I start my base plate and other part fabricate.
When I received the motor, there is one piece having some issue, so I got it replace. But when start to assembly, I found that the motor cannot fit into the base plate. I check all parts..
Finally I came to know that the motor and the drawing attached on the website is different, 20mm each, all together 40mm out!! the whole of the base plate cannot be use!!! it cost me USD400.
Now the question is, how can your company publish a drawing on the website and the actual one I received is such a big different, 20mm??
The base plate cost me USD400, I cannot throw away, the motor I bought 3 pcs, can return??
All the parts I fabricate is base on the motor spec, if I change the motor, I have to throw away the parts??